Angela L.

Director, Customer Support at Unbounce

Angela L. has extensive work experience in customer support, customer experience, eCommerce, and online sales and operations. Angela has held various managerial and directorial roles in companies such as Unbounce, Brex, AZ Home, SHOES.COM, Mogo, E-Care Contact Centers, and FineLine Solutions. Angela is skilled in strategic planning, business development, operations, digital marketing, content, optimization, merchandising, customer service, data analytics, and CRM integration. Angela has a track record of achieving performance targets and implementing customer-focused initiatives to improve customer satisfaction and NPS.

Angela L. has a Bachelor of Arts (B.A.) degree from The University of Winnipeg. Angela also has a certification in Canadian Risk Management (CRM) from The University of Winnipeg. Angela has studied Real Estate at both the UBC Sauder School of Business and the Manitoba Real Estate Association. In addition, they have obtained a certification in Google Analytics IQ (GAIQ) from the Google Analytics Academy.

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Previous companies

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Timeline

  • Director, Customer Support

    2021 - present

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