Praveen Nair

Praveen Nair currently serves as the Associate Operations Manager at UnboundB2B since April 2021, previously holding the role of Senior Team Leader. Responsibilities include team management, shrinkage and attrition oversight, and inter-departmental coordination. Prior to UnboundB2B, Praveen worked at Fareportal from March 2015 to March 2020 as a Team Leader, focusing on delivering SLAs and KPIs, coaching team members, managing attrition, and contributing to process improvements. Praveen's career began at Wipro and Mphasis as a Senior Customer Care Associate, providing customer support in travel and banking sectors, respectively. Additionally, an initial role as Accounts Payable Accountant at Hotel Center Point (2001-2008) involved updating placement order activities.