Joanne McClain

Patient Services Manager at UNC Health

Joanne McClain, BSN, RN, is a seasoned healthcare professional with extensive experience in nursing and clinic management. Currently serving as Patient Services Manager and Clinic Manager in the Department of Otolaryngology at UNC Health since March 2011, Joanne McClain plays a crucial role in planning and implementing programs that align with the clinic's strategic goals, developing policies, and overseeing daily operations to ensure quality patient care. Prior to this, Joanne worked as a nurse at the Tammy Lynn Center for Developmental Disabilities, focusing on providing comprehensive nursing care, and held positions in power distribution and revenue research with Carolina Power and Light and Progress Energy. Educational credentials include multiple degrees from institutions such as Western Governors University and Chamberlain University, contributing to a well-rounded foundation in nursing and healthcare management.

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