Latoya Mullen

LaToya Mullen, MPH, CHES®, currently serves as the Business Practice Improvement Manager and Operational Project Manager at UNC Health since October 2022. Prior to this role, LaToya worked as a Behavioral Interventionist at the University of North Carolina at Chapel Hill, where responsibilities included leading sessions for patients living with HIV and chronic pain. LaToya's experience at UNC Health Care focused on developing a Chronic Care Management Program, significantly increasing patient enrollment and improving care for individuals with complex chronic conditions. Previous positions include Financial Counselor roles at Akron General and Cleveland Clinic, providing crucial support for patients' financial obligations and navigating insurance processes. LaToya has a strong educational background with a Master of Public Health and a Bachelor of Science in Integrated Health Studies from Kent State University, highlighting a commitment to public health and patient welfare.