Laura Rains

Laura Rains has extensive experience in roles focused on claims resolution and patient services within the healthcare industry. Currently serving as a Revenue Cycle Representative at UNC Health, Laura identifies issues and trends in billing and provides management with resolution suggestions. Prior experience includes positions at General Dynamics as a Claims Resolution Specialist, where Laura successfully supported providers in resolving claims issues, and as a Claims Processor at Blue Cross NC, where accuracy in claim documentation was paramount. Other notable roles involve coordinating Non-Emergency Medical Transportation projects and working in various administrative and customer service positions. Laura holds a B.A. in Elementary Education from Heidelberg University and has completed coursework in medical coding at Wake Technical Community College.