Gilbert Maldonado serves as the Information Technology Application Manager at Unchained Capital since May 2022, following over a decade at Whole Foods Market where key roles included Manager of Enterprise Systems and System Analyst. At Whole Foods, Gilbert managed a team of 16 Application Support Analysts, implemented ITIL-based Service Level Agreements, and significantly improved support response time. Prior experience includes consulting for It2rescue, where project scope and resource planning were centralized, and a lengthy tenure at CSI as IT Manager, leading project management and system administration. Skills encompass effective communication of technical concepts, project leadership, and troubleshooting across various IT environments.
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