Arel Rivera is a seasoned professional with extensive experience in IT and customer service across multiple industries. Since January 2018, Arel has been serving as a Senior Professional in Retail Systems for LATAM at Under Armour, focusing on project management and performance improvement initiatives in retail environments. Previous roles include Sub-Manager of IT at Grupo David for Victoria's Secret LATAM and IT Service & Support Specialist at Management Information Systems. Arel's early career includes positions as a credit card services agent at Transactel Panama and a customer service agent at NARS. Arel holds a Licenciatura in Network Engineering from Universidad Tecnológica de Panamá, along with diplomas in Human Talent Management and Broadcasting from Universidad Tecnológica de El Salvador and Universidad Interamericana de Panamá, respectively.
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