Geoff Hendrix possesses extensive experience in customer service and management, primarily in the sports and retail industries. At Under Armour, Geoff progressed from a Customer Service Representative to a Senior Customer Service Representative, where responsibilities included managing a team of customer service agents, handling escalated customer issues, and supporting the onboarding of new employees. Prior to this, Geoff worked as a Sales Intern with Baseball Factory, reaching out to high school baseball coaches and players. Additional experience includes work as an Assistant Mason with Flue Masters Inc. and volunteering as an Assistant Baseball Coach at Catonsville High School. Geoff holds a Bachelor of Science in Sport Management from Towson University and has a background in Management Information Systems.
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