Flaubert Djimeli

Customer Support Executive at Unibuddy

Flaubert Djimeli has a diverse work experience starting from 2011. Flaubert began as a Customer Service Team Lead at Sainsbury's, where they developed strong team engagement and liaised with other departments to meet customer expectations. Flaubert then worked as a Customer Operations Officer at King's College Hospital NHS Foundation Trust, where they greatly contributed to patient and visitor satisfaction. Flaubert then moved on to WorldRemit as a Customer Support Analyst, utilizing various business tools to make decisions and provide technical support for transactions. Flaubert later joined Betterspace as a Customer Success Executive, troubleshooting customer issues and introducing new processes for workflow improvements. Currently, Flaubert is working at Unibuddy as a Customer Support Executive, resolving client issues and managing client onboarding.

Flaubert Djimeli began their education journey in 2011 when they attended Cardiff Metropolitan University. Flaubert pursued a Bachelor of Arts degree in Business Studies and Management, and completed their studies in 2013. After completing their degree, no further information regarding their education background is provided.

In terms of additional certifications, Flaubert Djimeli obtained a Lean Six Sigma Yellow Belt certification from 100% Effective Ltd in December 2017.

Links

Previous companies

Sainsbury's logo
WorldRemit logo

Timeline

  • Customer Support Executive

    December 1, 2021 - present

  • Technical Support Executive

    December, 2020