Festus E.

Festus E. is an experienced IT professional currently serving as a System Administrator at UNICEF Canada since September 2023. Previous roles include Application Support Specialist at Purolator Inc. and Information Technology Support Analyst at IMCD Group, where key contributions included improving support ticket resolution rates and conducting training for new hires. Festus has also worked as a Data Analyst at FedEx Express Canada, providing expertise in shipment tracking and troubleshooting, and offered tech support at Rogers Communications. Notably, while serving as Technical Manager at Narag Energy Solutions, Festus implemented software upgrades leading to a 20% productivity increase and enhanced security measures to reduce cyber threats. Educational qualifications include a Certificate in Information Technology Infrastructure from Humber College and a Bachelor's Degree in Computer Science from the University of Port Harcourt.