Nidhi Bajaj

Nidhi Bajaj has a robust background in customer success and technical support, currently serving as a Senior Consultant in Customer Success (Enterprise) and Enterprise Product Support at Unicommerce since June 2021. Nidhi previously worked at Unicommerce as a Senior Customer Success Associate for SMB from July 2015 to November 2019, gaining expertise in client handling, client retention, technical support, quality assurance, and e-commerce solutions for enterprise customers. Nidhi began a career as a Technical Support Engineer at Sony India from April 2014 to July 2015, focusing on troubleshooting issues related to SONY VAIO laptops and SONY BRAVIA Android devices. Nidhi holds a Bachelor's Degree in Electronics and Communication Engineering from Radha Govind Group of Institutions, Meerut, completed in 2013.