We are people-centric PMO company that started out as a BPO over 5 years ago. Our philosophy is to put people at the center of everything we do-from our company values: CARE, to our intent-based approach to resolution. Our highly skilled workforce makes it easier for customers to get things done across our multichannel approach with the highest quality.

"We Care" are two words we live by at Unifi BPO. Offering a promise to our employees that their unique perspectives, backgrounds, gender, pronouns, and ideas are embraced in our culture of innovation and belonging. By leveraging our Diversity, Equity, and Inclusion (DEI) strategy, policies, programs, and culture of belonging, we strive to provide our workforce, which is currently formed by 51,6% women, with the support and opportunities they need to help create a healthier, more equitable world for us all through transformative and inclusive solutions.

Our work philosophy has evolved through time. Experience has made us aware that if our collaborators are mentally and physically well, they will always be more efficient. This is why we have also redesigned our work schedule model to a 4-day work and 3-day break. Data shows this work model has had a mental and physical level impact which has translated to high-level productivity and performance. This shows we love what we do and that translates into leaving a mark on our customers by providing a high-quality service.

With us, our clients will not have to worry about high costs for the assistance we offer, since having a highly skilled workforce directly translates to efficiency and efficacy of procedures. Our extensive background includes working with different industries which can attest to it. These industries range from home insurance and property building to software and hardware development. Some of the companies currently benefiting from our support are Avatar Property and Casualty Insurance Company, Artisan Rebuilders LLC, Elementary Agency, Global Funds



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