UniFocus is the only complete workforce management platform designed to fundamentally shift the way service industries manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules.

Software

Unifocus

Unifocus' headquarters in Carrollton, TX, United States

Moneesh Arora

Kenneth Heymann

Vishruti Arora

Karie Kelly

Ed Peek

Sachin Moudgil

Kenneth Gleockler

Corey McCarthy

The Client Services team at UniFocus is dedicated to ensuring clients maximize the value of the workforce management platform. This team provides comprehensive support and education, assists in the implementation of solutions, and fosters strong client relationships to drive successful adoption and satisfaction. They work collaboratively to deliver tailored guidance, resolve issues, and identify opportunities for clients to fully leverage the platform's capabilities in optimizing labor management.

Client Services

The Development Team at UniFocus designs, builds, and maintains the comprehensive workforce management platform. This team integrates intelligent Labor Management tools to ensure the platform accurately forecasts demand, optimizes schedules, and adheres to service standards and work rules. They are responsible for the full software development lifecycle, from initial design and testing to deployment and maintenance, ensuring the platform meets the evolving needs of service industry managers.

Development Team

The Sales and Sales Operations team at UniFocus focuses on driving revenue growth and operational efficiency within the service industries. This team is responsible for developing and executing sales strategies, managing client relationships, optimizing sales processes, and supporting the overall sales infrastructure. Key activities include creating accurate sales forecasts, generating leads, closing deals, and ensuring customer satisfaction through effective workforce management solutions.

Sales and Sales Operations

The Product Management Team at UniFocus is responsible for steering the development and continuous improvement of the company's workforce management platform. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, and marketing to ensure revenue and customer satisfaction goals are met. They play a vital role in optimizing labor management tools, ensuring the platform remains intelligent and aligned with the evolving needs of service industries.

Product Management Team

The Leadership Team at UniFocus drives the strategic direction and operational execution of the company. Comprised of the CEO, COO, and CMO, this team collaborates to enhance the workforce management platform, ensuring it meets the evolving needs of service industries. They focus on innovation, market positioning, and aligning company goals with customer demands to optimize labor management solutions.

Leadership Team

The Customer Support & Technical Analysis team at Unifocus is responsible for providing comprehensive assistance to clients, addressing technical issues, and ensuring optimal use of the workforce management platform. Team members offer expert problem-solving through customer service, software troubleshooting, technical analysis, and both software and hardware support, ensuring the seamless implementation and operation of Unifocus solutions globally.

Unifocus

Org chart

Teams

Client Services

Development Team

Sales and Sales Operations

Product Management Team

Leadership Team

Customer Support & Technical Analysis

Offices

Unifocus

Org chart

Teams

Client Services

Development Team

Sales and Sales Operations

Product Management Team

Leadership Team

Customer Support & Technical Analysis

Offices

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