Unifocus
Ravi Bharadwaj is a seasoned professional with experience in client service and technical support. Currently serving as Lead Client Service at Unifocus since October 2019, Ravi engages with clients to assess product needs and configure systems accordingly. Previously, Ravi held the position of Sr. Technical Support Executive at CRM Services from May 2018 to July 2019. Ravi holds a Bachelor of Commerce degree from Swami Vivekananda Subharti University, obtained between 2016 and 2019, and has completed the CA Foundation from The Institute of Chartered Accountants of India. Education includes an Intermediate degree and a Senior Secondary degree from D.A.V Model School Dhanbad.
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Unifocus
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Unifocus is a workforce management solution for the hospitality industry. Our platform automates budgeting, forecasting, and scheduling processes, taking into account employee availability, overtime, and seniority to create compliant schedules that reduce costs. Through our platform, open shifts and schedule swaps can be easily managed, and tasks such as housekeeping, guest requests, and maintenance can be intelligently assigned to the appropriate staff. We also offer digital tipping and payroll integration, as well as system analytics and guest/staff survey tools to help hotels maintain high ratings and lower operational costs. Unifocus provides a seamless solution for daily hotel operations. Our client portfolio consists of some of the world’s most well-known brands including Hilton, Rosewood, Fairmont, Marriott, Shangri-La, Taj, Oberoi, Nobu, Standard, LVMH, Soho House, Universal Studios, and others in over 50 countries.