Ken Pfeil

Ken Pfeil has a strong background in technical support and customer care, currently serving as a Technical Support Analyst - Tier III and previously as a Customer Success Support Analyst at Touchtown by Uniguest since April 2018. Prior to this role, Ken spent two decades at Guardian Protection Services, where responsibilities included managing the Commercial Customer Care department, providing essential interdepartmental support to ensure a top-tier customer experience for large business clients. Ken holds a Bachelor's degree in Social Sciences from Point Park University, completed between 1991 and 1995.