Mario Calles

Mario Calles is a skilled technical support professional with extensive experience in various roles. Currently serving as a Technical Support Analyst - Tier I at Uniguest since March 2019, Mario has also held positions as a Senior Fulfillment Technician and Fulfillment Technician, where responsibilities included applying software images on new devices and managing packing and shipping processes. Prior to this, Mario worked at AAustin Express, Inc. as a Dock Worker, where freight handling and paperwork management were key tasks. A brief tenure as a Technical Consultant at RoundTower Technologies, LLC involved migrating users from Windows 7 to Windows 10 and providing remote user support. Additionally, as a Computer Technician for Metro Nashville Public Schools, Mario resolved technical issues across multiple school locations using the ZenDesk Ticketing system. Mario's educational background includes studies at Tennessee College of Applied Technology - Nashville and John Overton High School.