Luciana Cassales Marquezan

Luciana Cassales Marquezan is a Customer Experience Specialist at Unilever since October 2025, with a robust background in e-commerce and account management. Prior to Unilever, Luciana held key roles at BESTSELLER from September 2022 to October 2025, including Key Account Responsible im E-Commerce and Key Account Coordinator im E-Commerce. Experience also includes a position as Sales Support at Global Blue in mid-2022, and an internship in Key Account Management at Bosch Power Tools. Luciana's career began in retail management, serving as Store Manager at Augustojoias and Datelli, and as a Field Sales Consultant at Contém1g make-up. Luciana had earlier roles as Stellvertretende Store Managerin at MK Makenji and has earned a Master of Arts from the University of Applied Sciences and Arts Dortmund and a Bachelor of Business Administration from Unisinos.