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Sofia Mahmoud El-Helwa

Customer Care Officer ( Motors ) at Union Insurance

Sofia Mahmoud El-Helwa has a diverse range of work experience. Sofia started their career in 2010 as a secretary and administrator at ELKADY Company, where they handled general secretarial tasks and efficiently managed customer relations. In 2011, Sofia joined Etisalat as a customer service and sales representative, where they effectively handled customer inquiries and complaints. Sofia then worked as an administration and HR assistant at LONESCO Consultancy FZE from 2014 to 2015, where they demonstrated proficiency in screening, interviewing, and testing job applicants, as well as managing personnel records. Sofia later became a partner at Live Free Ltd in 2015 and a customer care officer at Union Insurance in 2016. Currently, they are working as an entrepreneur at oikaa since 2017. Sofia's work experience showcases their skills in customer service, administration, and entrepreneurship.

Sofia Mahmoud El-Helwa attended KGC from 1993 to 2007, where they pursued an American diploma in high school. Following that, they enrolled in the Faculty of Arts Media and Communication from 2007 to 2011, majoring in Communication and Media Studies. Sofia also obtained a bachelor's degree in media and communications, although the institution, month, and year of completion for this certification are not specified.

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