Nandhakumar Muthukrishnan is an experienced professional in application development and telecom solutions, currently serving as a Manager at Uniphore since September 2016, where responsibilities include managing IVR and routing development and understanding Genesys Solutions. Previously, Nandhakumar held roles as Team Lead and Senior Software Engineer at LatticeBridge Infotech Pvt. Ltd., delivering IVR projects for notable clients and engaging in client requirement discussions. Early career experiences include positions at Cube Software Private Limited and Bay Talkitec, focusing on customer support and implementation of telecom products. Nandhakumar began the career as an Engineer at Mukil Computers. Educational qualifications include a Diploma in Computer Technology from NPA Centenary Polytechnic.
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