Tajuddin M

Tajuddin M possesses extensive experience in operations and consulting, currently serving in CX Delivery Operations at Uniphore since June 2021. Prior roles include managing Digital Transformation and the Enterprise Project Management Office at HGS from March 2018 to June 2021, and providing business consulting services at NASSCOM Insights from July 2017 to March 2018. At Cognizant, from October 2012 to March 2018, Tajuddin M led the Process Excellence and Robotic Process Automation initiative in the BFSI vertical, driving productivity through a structured roadmap. Earlier positions included roles at Bank of America, Tata Consultancy Services, Aditya Birla Minacs, and Phoenix Global Solutions, demonstrating a solid foundation in quality management and business analysis. Educational qualifications include a Post Graduate degree in Data Science, Machine Learning, and Artificial Intelligence from the Illinois Institute of Technology and Great Lakes Institute of Technology, along with a degree in Business Management from AIMS.