UNIRE is a Business Process Outsourcing Company and offers a combination of operational excellence and expertise in different areas.

We have been offering back-office support services for the last 10+ years with some well-established companies. 

We currently manage the following back end support activities :

1) Travel management services
•  Contract loading And Contract Amendment
•	Offers And Promotion
•	Transfer And Packages
•	Stop Sales And Free Sales

2) Content Management Services
•	Traveller’s Experiences
•	Hotel Master Data ( Hotel Description, Facilities, Amenities, Images etc.)
•	Tours, Attraction And Travel Activities 
•	Travel Blog, Travel Guides And Travel Articles  

3) Finance And Accounting Service
•	Bookkeeping
•	Monthly review of accounts
•	Quarterly VAT returns
•	Corporation tax and income tax returns
•	Management accounts

4) Customer Services
•	Customer Care Support And Complaints Handling
•	Order Management And Fulfillment services 
•	Customer Retention And Cross-Selling
•	Voice, Live Chat And Email Support


Outsourcing

UNIRE Business Solutions

UNIRE Business Solutions Pvt. Ltd.'s headquarters in Jaipur, India

Vinay Kalra

Rakesh Shah

Sunny Saxena

The Data Analysis Team at UNIRE Business Solutions Pvt. Ltd. is responsible for collecting, processing, and analyzing data to support various back-end operations such as travel management, content management, finance and accounting, and customer services. This team leverages data-driven insights to optimize processes, enhance decision-making, and ensure data quality and accuracy across all service lines.

Data Analysis Team

The Quality Assurance Team at UNIRE Business Solutions Pvt. Ltd. is responsible for ensuring the highest standards of service across all back-end support activities, including travel management, content management, finance and accounting, and customer services. They conduct regular audits, identify areas for improvement, and implement quality control measures to maintain operational excellence and client satisfaction.

Quality Assurance Team

The Leadership Team at UNIRE Business Solutions Pvt. Ltd. is responsible for setting the strategic direction of the company and ensuring operational excellence. Comprising the Director and CEO, Chief Operating Officer, and Co-Founder and Director, this team oversees the company’s various functional areas, drives business growth, manages key client relationships, and fosters a culture of innovation and quality in back-office support services.

Leadership Team

The Project and Process Management team at UNIRE Business Solutions Pvt. Ltd. is responsible for overseeing and optimizing the execution and delivery of back-office support services. This includes managing travel management services, content management services, finance and accounting services, and customer services. The team ensures efficient process development, seamless operational workflows, and adherence to client requirements to enhance productivity and service quality across the company's operations.

UNIRE Business Solutions

Org chart

Teams

Data Analysis Team

Quality Assurance Team

Leadership Team

Project and Process Management

Offices

UNIRE Business Solutions

Org chart

Teams

Data Analysis Team

Quality Assurance Team

Leadership Team

Project and Process Management

Offices

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