Jim Labropoulos

Jim Labropoulos has a diverse work experience in various companies and roles in the digital and customer experience fields. Jim started their career in 2001 as a Workforce Planner at National Australia Bank, where they worked until 2005. In 2006, they joined Barclays as a Workforce Planning Manager for a year before transitioning to Just Car Insurance (now part of Suncorp Group) as a Workforce Planner and later becoming a Program Manager. In 2010, they joined Suncorp Group, where they held several positions, including Content & Project Manager - eCommerce, eCommerce Program Manager, and Customer Experience Alignment Program Manager. Jim then moved to Guild Group in 2016 as a Digital Product Manager and worked there until 2018. Currently, they are working at UniSuper as a Digital Product Manager.

Jim Labropoulos attended Victoria University from 1996 to 2000, where they obtained a degree in Banking & Finance, with a field of study in Finance & Accounting. In addition, they obtained a certification as a Lean Agent from Lean - Suncorp in July 2014.