Michael Dyer

Michael Dyer is a seasoned leader with over two decades of experience in directing complex IT modernization and system integration projects. They have held various roles, including Branch Manager at GE Capital and Director of Service Excellence at Unisys, where they oversaw operations and profitability for Business Process Outsourcing in the APAC region. Currently, they are responsible for steering end-to-end strategy and delivery of BPO Payments Services, emphasizing financial management, process optimization, and client satisfaction. Michael excels in aligning team performance with organizational goals and has implemented significant improvements in operational efficiency and compliance.