Jenny Jubner

Nordic Lead, Customer Success Management at Unit4

Jenny Jubner is a seasoned professional in customer success management with significant experience across various industries. Currently serving as the Nordic Lead for Customer Success Management at Unit4 since February 2021, Jenny previously held the position of Care & Experience Manager at Philips, where responsibility included managing the Nordic Care & Experience team and enhancing customer experience across Sweden, Denmark, Norway, and Finland. Prior to Philips, Jenny was the Head of Center of Excellence TS Lean & NPS at Telia Company, focusing on customer insight-driven improvements. Jenny’s career began at Logica, where roles ranged from Head of Administration to UX Manager, leading teams to enhance efficiency and customer experience over several years. Jenny holds a Master’s degree in Human Resource Management and Work Sciences from Linköping University, complemented by studies at the University of Oklahoma.

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