Sofia Miao Lín

Sofia Miao Lín is a skilled Functional Consultant at Unit4 since December 2022, specializing in ERP solutions and customer support, with notable achievements including resolving over 100 ServiceNow tickets and leading a testing team. Prior to this role, Sofia worked as a Functional Tester at Siemens, focusing on regression tests for an HR platform project, and gained project management experience as an intern at The Loop co., where leadership and Agile methodologies were key components. Earlier experiences include positions at ISCAC Junior Solutions as a Project Manager, at Louis Vuitton as a Client Advisor with multilingual communication skills, and foundational roles at Cinemas NOS and Telepizza. Sofia holds a Bachelor's degree in Informatics of Business from Coimbra Business School and a Master's degree in Social Studies of Environment and Sustainability from Iscte - Instituto Universitário de Lisboa.