Sheena Bonafede

Sheena Bonafede is a seasoned Quality Assurance Specialist with over 20 years of experience in the health insurance industry. Since February 2013, Sheena has held various roles at Unite Here Health, including Claims Data Analyst, Claims System Coordinator (Plan Builder), and Claims Analyst. Previous experience includes a position as Claims Auditor at BAM Claims from October 2012 to January 2013 and as a Group Health Claims Reviewer at The Principal Financial Group from November 1985 to April 2012. Sheena's expertise encompasses claim payment, review and audit processes, complex file research, corrections, and customer communication. Sheena holds an Associate of Arts degree from the College of DuPage.