Joyce S. is a seasoned professional with extensive experience in customer success and community engagement within the healthcare sector. Since June 2021, Joyce has served as a Customer Success Manager at Unite Us, managing high-value strategic portfolios and ensuring customer satisfaction, user adoption, and retention. Joyce's previous roles include Community Engagement Manager positions at Unite Us, where skills in building relationships with community-based organizations were demonstrated. Prior to that, Joyce held positions as Regional Director of Business Development at US Post Acute Care, Branch Manager at ResCare, and Post Acute Alignment Specialist at Banner Health, focusing on account management, strategic planning, and fostering partnerships within various healthcare contexts. Joyce holds a Master of Science in Psychology from Capella University and a Bachelor's Degree in Psychology from the University of Phoenix.
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Unite Us
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Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This HITRUST certified social care infrastructure helps communities transform their ability to work together and measure impact at scale.
