Leslie Garcia Torres

Leslie Garcia Torres is an experienced professional currently serving as a Customer Education Specialist at Unite Us since June 2023. Previously, a Customer Service Representative at MedImpact Healthcare Systems, Inc., Leslie managed daily communications with programs, facilitated medication prior authorizations, and resolved customer inquiries. As a Contact Tracer Team Lead with the Los Angeles County Department of Public Health, Leslie coordinated tracking efforts with local health authorities. Earlier roles include Optometric Technician and Receptionist at America's Best Contacts & Eyeglasses, where expertise in customer service and technical assessments was developed. Additionally, Leslie supervised a team as a Front End Supervisor at Ross Stores, Inc. Leslie holds an Associate's degree in Biology from Cerritos College and is currently pursuing further education at California State University, Long Beach.