United Bank for Africa
Hope Obiasogu currently serves as a Customer Support Supervisor for UBA Group, focusing on account maintenance and compliance. With prior experience as a Customer Support Specialist Team Lead at Fidelity Bank PLC, Hope achieved a 92% success rate in resolving client complaints and effectively managed new client onboarding processes. Previous roles include supervising cinema attendants at Cartege Cinemas, where best practices were enforced, and serving as a cinema attendant at Filmhouse Cinema, notably increasing retail item sales by 80%. Hope holds a BSc in Geology/Earth Science from the University of Ibadan and has pursued additional qualifications in Salesforce administration.
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