Joyce Omokanye

Team Lead, Customer Service Representative at United Bank for Africa

Joyce Omokanye currently serves as the Team Lead and Customer Service Representative at UBA Group since October 2022, where responsibilities include overseeing a team of customer service officers, training staff, and ensuring compliance with service standards. Prior to this role, Joyce was a Graduate Management Trainee and Credit Risk Analyst at Renmoney from July 2021 to October 2022, focusing on credit underwriting and administration. Additionally, Joyce worked as a Credit Administration Officer at JeremiCloud and as a Personal Assistant at Simply Exponential Consult Limited. Academically, Joyce holds a Master of Science in Medical Microbiology and Bacteriology from Novena University Ogume and a Bachelor of Science in Microbiology from the University of Ilorin.

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