United Bank for Africa Plc is engaged in corporate, commercial and retail banking, trade services, cash management, treasury and custodial services. The Company's business segments are Corporate Banking; Retail/Commercial banking, and Treasury and Financial Markets. The Corporate Banking segment provides a range of financial solutions to multinationals, regional companies, state-owned companies, non-governmental organizations, international and multinational organizations and financial institutions. The Retail/ Commercial banking segment provide commercial banking products and services to the middle and retail segments of the market. The Treasury and Financial Markets segment provides financing and risk management solutions and advisory services to the Company's corporate and institutional customers. This segment is also responsible for formulation and implementation of financial market products for its customers.

Banking

United Bank for Africa

United Bank for Africa's headquarters in Lagos, Nigeria

The Banking Operations and Compliance team at United Bank for Africa is responsible for ensuring the smooth execution of banking transactions while adhering to regulatory guidelines and internal policies. This team manages operational processes across corporate and retail banking, oversees compliance assessments, and monitors credit portfolios to mitigate risk. Additionally, they support strategic initiatives that enhance operational efficiency and align with the bank's overall performance objectives.

Banking Operations and Compliance

This department is responsible for addressing customer inquiries, providing support, and managing relationships to enhance overall customer satisfaction.

Customer Service

This department focuses on building and maintaining strong relationships with clients to ensure their needs are met and to promote customer satisfaction.

Client Relationship Management

This department manages profit centers focused on business and personal banking financial services.

Business Banking

This department focuses on managing and nurturing relationships with various public sector entities to enhance collaboration and business opportunities.

Public Sector Relations

This department manages customer interactions and support within various banking services and ensures efficient account maintenance and transactions.

Banking Operations

This department focuses on providing customer support and banking services through teller operations.

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Other teams

Customer Service

Client Relationship Management

Business Banking

Public Sector Relations

Banking Operations

Customer Service Operations