United Call Centers
Zsolt Máté Juhász, MBA has a diverse work experience spanning multiple industries and roles. Zsolt Máté started their career in 2006 as a Shift Manager at McDonald's and worked there until 2009. From 2008 to 2011, they served as a Teacher at S.P.I.C. Secondary Technical School of Arts. In 2011, they joined SMP Montage Hungary Kft. as a Team Leader and worked there until 2012. Zsolt Máté then moved on to a Hungarian wholesaling company where they worked as an Operations Manager from 2012 to 2014. Since 2014, they have been associated with United Call Centers, initially serving as an Account Manager and gradually progressing to Senior Account Manager, Operations Director, and currently holding the position of Managing Director.
Zsolt Máté Juhász, MBA completed their education with a Master of Business Administration (M.B.A.) in Business Administration and Management, General from Corvinus University of Budapest in 2019. Prior to that, they obtained a Bachelor degree in the Faculty of economics from University of Miskolc in 2013. Zsolt Máté also holds a Master degree in History and English grammar&literature from University of Miskolc, which they completed in 2009.
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United Call Centers
United Call Centers is an international call center company founded in 1999. Our main profile is to provide multilingual contact center services with a strong sales focus, now in more than 30 countries, in 50 supported, but virtually in any languages and dialects. United Call Centers has pioneered the at-home model, integrating home working into a customer support environment, as our team has been using this system for certain types of work since 2008. Today, this way of working is a key element of our operations, as this modern, cloud-based system allows us to have staff located anywhere in the world, making it much easier to serve exotic languages or special needs and speeding up the implementation of new collaborations. Besides our main activities, we are also involved in the development of next-generation IT and communication services, chatbots, automation tools, staffing services. Over two decades, we have worked with major clients worldwide in telecommunications, tourism, food, energy, healthcare, automotive, financial services, and entertainment, however, this list can be extended to include any industry that requires communication with one's partners or clients. That's our reason to strive for the best every day of the year. Our goal is to represent our clients with complete credibility, providing world-class call center and contact center services to our customers, every time they contact us. We offer our partners the professionalism and technological infrastructure of the industry's leading players, with on-demand services based on individual needs, always with priority client attention.