Rashpal Padham

Rashpal Padham is a seasoned professional with extensive experience in global postal operations and performance enhancement at United Cargo, where employment began in April 2015, and United Airlines since June 1996. As a Senior Analyst and Specialist in international mail operations, Rashpal is responsible for overseeing mail-operational performance across over 50 international airports, managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for more than 20 vendors across 60 countries. Rashpal has led cross-functional projects aimed at improving mail-handling processes, secured global contractual agreements, and managed key relationships with prominent postal accounts. Notable achievements include leading strategic assessments resulting in a 15% performance improvement year-over-year for three consecutive years, assembling a team of international experts to enhance KPIs, and executing successful vendor transitions. Additionally, Rashpal has played a vital role in IT infrastructure upgrades and has represented United Airlines in IPC working groups to foster innovation.