Saiful Amin

Saiful Amin is an accomplished professional with extensive experience in service quality, customer care, and sales management across various industries. Currently serving as Assistant Vice President of Service Quality at United Commercial Bank Limited since May 2021, Saiful previously held significant roles including Support Service Manager & Coordinator at Viyellatex Group, where project oversight and travel arrangements were key responsibilities. Earlier career highlights include Head of Sales Marketing at INDESORE GROUP, where sales strategies contributed to substantial revenue growth, and a transformative role at BRAC Bank Limited, creating innovative training tools for enhancing customer experience. Saiful's foundation in sales began at Citycell, where management of a vast customer service network yielded significant financial outcomes. Saiful Amin holds an Executive MBA in Management from American International University – Bangladesh, earned between 2005 and 2007.