United Communications
Monika S. is an experienced sales and customer service professional with a significant tenure in the telecommunications industry. Currently serving as Territory Sales Manager at United Communications since November 2020, Monika previously held various leadership positions at Comcast from 2011 to 2020, including Sr. Market Manager, Xfinity Sales Manager, and Assistant Sales Manager. Notably, while managing the Xfinity Retail Service Center in Murfreesboro, TN, Monika led a team to exceed financial targets and achieve high Net Promoter Scores, contributing to a remarkable store ranking within the Big South Region. Monika began a career in customer service with roles at Time Warner Business Services and Cablevision/Time Warner, developing skills in sales, training, and operational management that underpin an extensive career dedicated to customer satisfaction and team development.
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United Communications
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United Communications is a leading provider of internet and phone services to enterprise-class businesses and residential customers in Middle Tennessee. United has been nationally and regionally recognized, including 2023 Top 100 Fiber-To-The-Home Leader, 2023 Torch Award from the BBB, 2023 Best Places To Work from Nashville Business Journal, a Smart Rural Community Provider℠, “Fastest Internet Service Provider” by BroadbandNow, and 2021 Broadband Communities Cornerstone Award. United operates more than 3,600 route miles of fiber covering portions of Bedford, Davidson, Franklin, Marshall, Maury, Rutherford, Williamson, and Wilson counties. United Communications is a service of Middle Tennessee Electric Membership Corporation. To learn more, please visit united.net.