Nicole Behling

Nicole Behling is an experienced Claims Manager at United Heartland, where Nicole has worked since January 2007. In the role of Claims Manager - Northeast Expansion, Nicole manages a multi-functional team of claim professionals, focusing on department initiatives and strategies related to cost containment, customer service, and quality. Responsibilities include monitoring workflows, conducting quality audits, mentoring employees, and ensuring compliance with workers' compensation laws for several jurisdictions. Previous positions at United Heartland include Senior Claim Representative and various claim representative roles, alongside experience as Assistant Front End Manager at Sendik's Fine Foods. Nicole holds a Bachelor of Arts in Criminology & Law/Psychology from Marquette University and an Associate's degree in Paralegal from Milwaukee Area Technical College.