United Malt
Joel Paredes is an experienced IT manager currently employed at United Malt since October 2018, where responsibilities include analyzing Service Desk performance, documenting resolutions, and deploying IT systems. Prior to this role, Joel served in various positions at Pavilion Financial Corporation from May 2011 to September 2018, including Service Desk Team Lead and IT Systems Support Specialist, focusing on system administration, ITIL-based ITSM implementation, and trading application support. Earlier career experiences include roles at Insight, Merck, and IBM, highlighting expertise in desktop support and help desk operations. Joel holds a DEC in Computer Science from John Abbott College, earned between 2001 and 2005.
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United Malt
United Malt is the fourth largest commercial maltster globally, with approximately 1.25Mtpa of capacity and more than 95% average utilisation across 13 processing plants in Canada, United States of America (US), Australia and the United Kingdom (UK). We also operate an international distribution business, which provides a full service offering for craft brewers and distillers, including malt, hops, yeast, adjuncts and related products. Our team shares a passion for the industry, our customers, and the craft with a company culture that enables and encourages continuous improvement, safe working environments, and career opportunities.