Richard Scott

Richard Scott is an experienced IT specialist with a diverse background in technical support and user assistance across multiple organizations. Currently serving as an IT Specialist at UMOS, Inc. and Strauss Brands, Richard manages ticketing systems, resolves user issues, and has developed imaging processes for laptops. Previous roles include IT Support Specialist at Unico - High Performance Drives, where Richard implemented a ticketing system, and Level 3 Technical Support at Global Data Consultants, responsible for deploying Dell Chromebooks and managing user accounts. Richard's extensive experience also includes positions in desktop support, migration, and service desk engineering, complemented by an Associate's degree in IT Programming from Milwaukee Area Technical College.