Jennifer Frazier

Jennifer Frazier has over 18 years of experience in the insurance industry, currently serving as an Insurance Agent/Producer at First MainStreet Insurance since October 2015. Prior to this role, Jennifer worked at Federated Insurance from March 2005 to October 2015 as a Senior Client Contact Center Representative and Insurance Agent. In this position, responsibilities included providing technical assistance to representatives, acting as the primary contact for policyholders regarding Property and Casualty product service issues, researching and resolving complex requests, handling escalations, and enhancing departmental quality through coaching and leadership.