Shelly Doll

Shelly Doll serves as the Chief Operating Officer at United Prairie since April 2024, overseeing Retail, Bank Operations, Marketing, Training, Information Technology, and Strategic Planning. Previously, Shelly held the position of SVP- Manager Operations & Servicing at City National Bank from November 2021 to November 2023, where responsibilities included leading a centralized client and account servicing team for a $100B institution and ensuring compliance with regulatory obligations. Shelly's extensive experience at Capital One spanned nine years, culminating in senior director roles focused on small business strategy, retail banking processes, risk management, and application and data risk management. Additional roles included directing operations at ING Direct USA and Stearns Bank N.A., with a strong background in compliance, process automation, and operational excellence, complemented by extensive education in risk management and agile methodologies.