Mary Rowh (Katie)

Mary (Katie) Rowh has extensive experience in customer service and mortgage operations with a career spanning over a decade. Currently serving as a Customer Service Representative at United Security Agency since August 2018, Mary focuses on enhancing customer experience in the mortgage industry. Prior roles include serving as a Loan Officer Assistant and Compliance Review Specialist at MVB Mortgage, where responsibilities involved guiding borrowers through the mortgage application process and ensuring compliance with regulatory standards. Mary’s career began at MVB Bank, working in various capacities such as Mortgage Post Closing and Teller, where foundational skills in financial services were developed. Mary holds a Bachelor of Science in Family and Consumer Sciences from Fairmont State University and an Associate of Science in Early Childhood Development from Pierpont Community and Technical College.