Karen Dillman

Karen Dillman has a diverse work experience spanning over two decades. Karen began their career in 1995 as a Production Coordinator at Beach TV. In 2001, they joined Envision Credit Union where they held various roles in the Contact Center department, including Assistant Manager and Assistant Vice President. Karen'sresponsibilities included managing representatives, processing loans, handling escalated calls, and ensuring quality control on new account paperwork. In 2005, they moved to United Solutions Company as a Senior Training Specialist, where they developed and maintained training programs for credit union employees and provided sales support. Karen returned to Envision Credit Union in 2010 and served as an Assistant Financial Center Manager, Contact Center Manager, and eventually as an E-Commerce Manager-Remote Member Services. In their roles, they managed a team of representatives, handled customer complaints, maintained technical support documentation, and oversaw various member-facing systems such as online banking and mobile apps. In 2017, they joined United Solutions Company as a Client Services Associate. Throughout their career, Karen has demonstrated strong leadership, project management, and technical skills.

Karen Dillman began their education journey at Godby High School, although no degree or field of study is provided for this period. Karen continued their education at Florida State University, although the specific degree or field of study is not mentioned. In 1986, they attended Flagler College, again without any specified degree or field of study.

Karen then attended Tallahassee Community College from 2017 to 2018, and Barry University from 2018 to 2019, but details about the degree or field of study for these institutions are not given.

Karen later pursued their Bachelor's degree in Cybersecurity at Southern New Hampshire University, starting in 2019. Karen completed their Bachelor's degree in Cyb, possibly a typo for Cybersecurity, at the same institution between 2019 and 2021.

In addition to their education, Karen Dillman holds a certification as a Certified Credit Union Executive from CUNA--Credit Union National Association, although the specific month and year of obtaining the certification is not provided.