United States Golf Association (USGA)
Brian Bennicas has over 28 years of experience with the United States Golf Association, currently serving as the Manager of Technology Services within USGA Information Technologies. In this role, Brian monitors and reports on the performance of USGA and GHIN services, ensures efficient incident management, and assists in resolving operational issues. Additionally, Brian develops and maintains the incident management process according to ITIL standards, collaborates with senior IT management to enhance service delivery, and utilizes industry tools to establish performance metrics. Previously, Brian served as Manager of GHIN Systems, implementing monitoring tools and analyzing performance data, and as Manager of GHIN Technical Support, overseeing a team that provided technical support to golf associations. Brian’s career began as a Software Engineer and Commercial Programmer, with a Bachelor of Science in Computer Information Systems from DeVry Institute of Technology.
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