David Reed

Help Desk Analyst Tier 2 at United Talent Agency

David Reed has a diverse work experience spanning over several years. Their most recent role was as a Help Desk Analyst Tier 2 at United Talent Agency, where they started in April 2021. Prior to that, they worked as a Consultant at TeachTek & Friendly IT, starting in April 2019. From November 2019 to April 2021, David served as an IT Consultant - O365 Email Migration at Lionsgate.

Before their time at Lionsgate, David was the Director of IT at ANVIL 1893 Entertainment, where they oversaw all IT matters and managed various projects such as company infrastructure relocation and email server migration. David joined ANVIL 1893 Entertainment in April 2015 and served until April 2019.

David also has experience as an Information Systems Manager at Fraser Communications from September 2012 to April 2015, where they managed and supported the staff's desktops and servers. From July 2011 to September 2012, they worked as a Systems Engineer and Consultant at CoreQuick LLC, providing consulting and support services in Apple OS X environments. David also served as a Business Coordinator at CoreQuick LLC from November 2008 to November 2011.

At Occidental College, David worked as an Academic Technologist from September 2000 to August 2008. In this role, they conducted technology workshops, designed showcase demonstrations, co-taught academic courses, and developed a training program for students on various skills.

David's earliest work experience was as an Instructor at Washington University in St. Louis, where they taught from August 1994 to February 2000.

David Reed earned a Bachelor of Arts degree in English Literature from UCLA, completing their studies from 1984 to 1990. David then pursued further education and obtained a Master of Arts degree, as well as ABD (All But Dissertation) status, in English Literature from Washington University in St. Louis between 1992 and 2000.

In addition to their formal education, David has also obtained various certifications. In January 2009, they achieved the California Basic Educational Skills Test (CBEST) certification. In August 2009, they became an Apple Certified Support Professional for versions 10.5, 10.6, and 10.7, as well as an Apple Certified Technical Coordinator for the same versions.

More recently, David has obtained certifications in various IT-related fields. In October 2020, they completed the "CompTIA A+ (220-1001) Cert Prep 1: The Basics" course from LinkedIn. In September 2021, they completed the "Prepare for the CompTIA A+ Certification (220-1001 and 220-1002)" course, also from LinkedIn. Additionally, in April 2022, they completed the "Learning ServiceNow" course and the "CompTIA Security+ (SY0-601) Cert Prep: 3 Cryptography Design and Implementation" course, both from LinkedIn.

Links

Timeline

  • Help Desk Analyst Tier 2

    April, 2021 - present