Ryan Blackmon

Executive IT Support Manager at United Talent Agency

Ryan Blackmon has a diverse work experience in the field of information technology. Ryan has worked as an Executive IT Support Manager at United Talent Agency since November 2020. Before that, they worked at William Morris Endeavor from November 2015 to November 2020, where they served as a Senior Engineer. In this role, they handled various responsibilities such as Workday administration, Cisco WebEx site administration, and ManageEngine Service Desk Plus technician duties.

Prior to that, Ryan worked as a Field Service Supervisor at BNY Mellon Wealth Management from September 2014 to November 2015. Here, they managed a team of field service technicians, oversaw service desk operations, and acted as a liaison for internal and external communications.

Before that, they worked as a Project Supervisor at Forever 21 from April 2013 to September 2014. In this role, they supervised a team of IT support specialists, coordinated and monitored the progress of POS upgrade projects, and worked directly with Ingenico to ensure project deliverables were within scope and budget.

Ryan also gained experience as a Project Supervisor at Major League Baseball from December 2012 to April 2013. Here, they supervised an installation technician team, tested proximity marketing and advertising, and documented beacon placements throughout stadiums.

Prior to that, they served as an Installation Technician at Worldpay from May 2010 to December 2012. In this role, they troubleshooted POS terminal issues, ensured PCI compliance, and installed POS terminals and software applications.

Lastly, Ryan started their career at Geek Squad, where they worked as an Information Technology Supervisor from December 2005 to May 2010.

Ryan Blackmon attended DeVry University from 2005 to 2007, where they studied Computer Engineering Technology. No degree information is provided for this period.

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Timeline

  • Executive IT Support Manager

    November, 2020 - present