United Way of Metro Chicago
Hai-Chau Carroll is an experienced professional currently serving as the Director of 211 Training & Quality Assurance at United Way of Metro Chicago, a position held since September 2022. Previously, Hai-Chau held the role of Training & QA Manager at the same organization. Additional experience includes serving as Restaurant Manager at Hai Yen Restaurant since August 2000 and as Manager of Resource Directory at Unite Us from January 2022 to May 2022. Prior to that, Hai-Chau was the Community Resources Team Manager at NowPow, a position held from November 2019 to May 2022. Hai-Chau Carroll earned a Bachelor of Science in Psychology from Northwestern University.
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United Way of Metro Chicago
At United Way, our goal is not to return to normal, because normal didn’t provide opportunities for all our neighbors. Our goal is to create a vibrant Chicago region where all our neighbors have access to the resources they need to thrive. Our goal is to build back better by ensuring all individuals and families can meet their basic needs and working alongside community leaders to rebuild neighborhoods to be stronger and more equitable.