Shannon McCann

Shannon McCann is a seasoned professional with extensive experience in customer relationship management and sales within various industries. Currently serving as a Senior Account Manager at United Scrap Metal, Inc. since November 2017, Shannon previously held roles such as Account Manager and Customer Relationship Management Specialist at A-G Administrators, Inc., where a strong reputation for delivering exceptional customer service and improving customer loyalty was established. Prior experience includes positions at Bloomingdales as a Theory Specialist and at J.Crew as a Senior Sales Representative/Team Lead. Shannon's educational background includes a Bachelor of Business Administration from West Chester University of Pennsylvania and an Associate's degree from Montgomery County Community College. A consistent track record showcases skills in upselling, conflict resolution, and cross-functional collaboration to drive business growth and enhance customer satisfaction.