Dennis J Smith

Vice President Operations at UnityBPO

Dennis J Smith has a diverse work experience spanning over several companies and roles.

Starting in 1998, they worked at Presbyterian Healthcare Services, where they held various positions, including Manager of Systems Engineering and Systems Analyst V. Dennis J later became the Ancillary Applications Manager, overseeing the support of 55 applications and multiple departments within the healthcare organization. Dennis then went on to become the Patient Financial Applications Manager, responsible for the intake and billing systems and Epic Ambulatory project team. Dennis J eventually served as the Epic IT Infrastructure Director, managing the technical functions, infrastructure support, and a team of staff.

In 2014, Dennis joined The Kemtah Group, Inc. as the Sr. Director of Global Business Services Operations. In this role, they provided oversight to Clinical and Technical Service Desks, primarily in the healthcare and Science and Engineering fields. Dennis J supervised a team of over 100 staff members, delivering services to major healthcare and DOD/DOE clients.

Their most recent position, starting in 2016, is with UnityBPO. Dennis J initially served as the Sr. Director of Operations, managing Clinical and Technical Service Desks with a focus on healthcare. In this role, they supervised a staff of 120+ who provided services to major healthcare clients. Later on, they became the Sr. Director of Technical Services, overseeing Deskside and Desktop Support teams and professional service offerings to major healthcare clients in Oklahoma and New Mexico. Currently, Dennis holds the position of Vice President Operations at UnityBPO.

Overall, Dennis J Smith's work experience demonstrates their expertise in managing technical operations, leading teams, and providing exceptional services to healthcare organizations.

Dennis J Smith obtained a Bachelor's degree in I/T from Western Governors University, where they attended from 2008 to 2017. In addition to their degree, they also obtained certifications in CompTia Security + and ITIL Foundations in May 2014 and May 2013 respectively. Furthermore, they received a certification in Project + from CompTIA, although the specific dates of their attainment are not provided.

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Previous companies

Presbyterian Healthcare Services logo

Peers

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Timeline

  • Vice President Operations

    March, 2022 - present

  • Sr Director Of Technology Services Organization

    January, 2022

  • Program Director for Presbyterian Healthcare Services

    December, 2018

  • Sr. Director of Technical Services

    May, 2017

  • Sr. Director of Operations

    July, 2016