Luciene Cambaia

Luciene Cambaia is an accomplished professional with extensive experience in customer solutions and operations management. Currently serving as a Customer Solutions Manager, Sales Operations Manager, and PMO Manager at Univar Solutions since February 2022, Luciene previously held the position of Business Integration Associate Manager at Accenture from June 2021 to February 2022. With a career spanning over two decades at Dow, significant contributions include leading the implementation of the Customer Care Center in Latin America, achieving a notable 24% increase in customer satisfaction, and supporting ISO 9001 certification processes. Luciene possesses a Master’s degree in Information Technology from Universidade Presbiteriana Mackenzie and multiple degrees from FGV, including Marketing and Business Administration, as well as a Bachelor's degree in Information Systems.