Carlo Bricco is an experienced IT professional with a solid background in technical support and system administration. Currently serving as an IT Support Analyst at Universal American Mortgage Company since June 2013, Carlo specializes in supporting various Lennar systems applications and monitoring server transactions. Prior experience includes roles as a Level 2 Helpdesk Technician at ACA Financial and Stiefel Laboratories, where Carlo provided comprehensive support for desktop devices and managed ticketing systems. Additionally, Carlo held positions at IBM Global Services, focusing on troubleshooting and repair for Fortune 500 companies, and E & B Associates Inc, where duties included PC installation and upgrades. Carlo holds an Associate's Degree in Computer Application and Networking Technology from The Academy of South Florida and has further training from Computer Learning Center Inc.
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